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About LUCY'S BEAUTY SALON
LUCY'S BEAUTY SALON is a beauty salon at 51 Westfield Ave in Elizabeth, New Jersey, also listed as a nail salon, barber shop and hair care business. It holds a 4.5 Google rating from 84 reviews. Reviewers mention haircuts most, including a layered cut for long hair, while several describe difficulty reaching the salon by phone and getting an appointment.
What LUCY'S BEAUTY SALON offers
LUCY'S BEAUTY SALON is listed as a beauty salon, with additional listings as a nail salon, barber shop and hair care business. The services reviewers name are hair related: haircuts, layers, hair dye and blowouts.
The reviews point to a mixed clientele. One reviewer with long hair came for layers, another says an entire family used to go there for haircuts, and a third asked about the price of a blowout for collarbone-length hair.
What customers say about LUCY'S BEAUTY SALON
The listing holds a 4.5 rating from 84 reviews, though the excerpts available lean critical: one 5-star review and four 1-star reviews. The 5-star review, from 4 years ago, describes a same-day appointment booked on a Wednesday. It says Lucy is very skilled with scissors and delivered the layers the reviewer described without fuss.
Several reviews describe problems with service and communication. One review from 4 years ago says the family's visits had been good, but calls went unanswered: 4 calls in one day and 2 the week before. The same reviewer says walk-ins without an appointment were not taken. A review from 7 years ago calls the experience unprofessional and inconvenient after an in-person pricing question for a blowout. Another from 7 years ago says Lucy did not dry the reviewer's hair after dyeing it, and describes the staff response to a scheduling emergency as petty. A fifth review, from 8 years ago, states it concerns the salon on Union St, so it does not describe this Westfield Ave address.
Hours and payment at LUCY'S BEAUTY SALON
The salon is open seven days a week. Monday to Saturday hours are 10 AM to 8 PM, and Sunday hours are 10 AM to 5 PM.
The listing shows that credit cards and contactless payment are accepted.
Location and access
LUCY'S BEAUTY SALON is at 51 Westfield Ave in Elizabeth, Union County, New Jersey, United States. One review gives the full address as 51 Westfield Ave, Elizabeth, NJ 07208.
Good to know before visiting LUCY'S BEAUTY SALON
Booking experiences vary in the reviews. The 5-star reviewer got a same-day appointment on a Wednesday but did not expect the same later in the week. Another reviewer reports that walk-ins without an appointment were turned away and that phone calls went unanswered over several days.
Sunday closing is at 5 PM, three hours earlier than on other days.
Questions about LUCY'S BEAUTY SALON
Is LUCY'S BEAUTY SALON open on Sunday?
Yes. LUCY'S BEAUTY SALON is open on Sunday from 10 AM to 5 PM. From Monday to Saturday it is open 10 AM to 8 PM.
Does LUCY'S BEAUTY SALON take cards?
The listing shows that LUCY'S BEAUTY SALON accepts credit cards and contactless payment.
How is LUCY'S BEAUTY SALON rated?
LUCY'S BEAUTY SALON has a 4.5 Google rating from 84 reviews. The excerpts include one 5-star review praising a layered haircut and four 1-star reviews citing service and phone problems.
Where is LUCY'S BEAUTY SALON in Elizabeth?
LUCY'S BEAUTY SALON is at 51 Westfield Ave, Elizabeth, Union County, New Jersey, United States.
Written by the SpaSpot editorial team from this business's public Google listing and 84 customer reviews, then checked against the listing data on October 17, 2026. It describes what customers report and is not medical advice. How we research and write listings · Report a correction.
Photo tour (7 photos, 18 seconds)
Reviews (84 on Google)
- Michelle Bittencourt4 years ago
Had a great experience. I was able to schedule a same day appointment. (was a Wednesday, so I wouldn't expect the same late in the week) Lucy is very skilled with her scissors! I have long hair and looking to get layers. I explained the details of what I wanted and she delivered effortlessly. I can't tell you how many times I've explained my details to hairstylists and just end up with something similar, at best. Very happy with my hair and her service. Reasonably priced. Calm environment. Plenty of on street parking, that day at least. I will be returning and recommending.
- Steven Suero4 years ago
My family always used to go to Lucy’s for all of us to get our hair cuts. But lately their service have gotten really bad..I’ve literally called them 4 times today and not one of them picked up the phone . i even called them twice last week and no one ever answers their phone.. but yet if I go there in person they would not take me if I do not have an appointment. But yet no one ever picks up the phone like come on now that’s how you ruin your business.
- Naomi Chavanne7 years ago
Lucy's Beauty Salon (51 Westfield Ave, Elizabeth, NJ 07208)- Very unprofessional, inconvenient, and inconsiderate. (See below) I came into this shop a week before I set an appointment (with long braids in my hair) to ask how much a blowout would cost for my hair length. I explained to the "secretary" that my hair was her length (collar-bone), she sent me to another lady (she had black hair and a blonde strip) to answer my question. That lady told me they would need to see my hair and then give me a price. My husband mainly has our because he works, therefore, I didn't have a car and I have a new born so traveling back and forth is a challenge for me. The following week came, I called and scheduled an appointment that very day. The lady couldn't speak English so I couldn't even ask for an estimated price. So that day happened to be 90 degree weather and as I stated before I have a baby and no car. So I walked in 93 degree weather with my baby to the salon. I get to the salon sweaty and struggling to get my baby's stroller up that step (NONE of the (5) women there helped me). I asked how much my service would cost. I'm thinking it would cost $25 and maybe an extra $5 for a trim. They told me it was $40 because of a deep conditioner. Then I asked them to leave out the deep conditioner they still wanted to charge me $40. So the lady asked me how much do I have I said 30 ( but I had a $5 tip). They did't not try to reason with me or have any consideration for me in walking in the scorching heat and having my baby with me. I also explained to them that I tried to ask for a price earlier in the week in order to avoid wasting my time. They didn't care not even a little bit. Now I could've easily just maneuver my money and pay $45, but I didn't do that because there was no professionalism, consideration, or thoughtfulness. Though I really needed my hair done, I refuse to give my money to inconsiderate or misunderstanding women. Also, I truly believe this was a prejudice act, I am very convinced because all of the 5 stars and good comments are coming from their very own race.
- Natalit Montano8 years ago
This review is for the salon on union st!!! That place was horrible it looks dirty and the lady was extremely rude she did a horrible job on my 2 yr old which by the way doesn’t move or cry so there was no reason for the bad service! When I told her I was unsatisfied with the service she gave me a bad attitude and began to insulte me!! And still charge my husband $12 for the horrible job... I never been treated that way before i will never step foot in that place again!!! Not worth the money or the time... extremely unsatisfied!!!!
- ZeniaMarie7 years ago
The customer service is actually bad , I went to go get a hair cut and dye & Lucy didn’t want to dry my hair after it got dyed talking about it looks better like that, which it didn’t wth & when I made appointment that following Friday they were being petty because I told them I had an emergency which I did I had to take my sisters somewhere... they said that I should’ve been there earlier or told them earlier like you don’t plan an emergency it just happens. Rude as hell. After I was apologizing and begging . & I still gave more money In tips which now I regret! Never stepping foot there ever again!!!!
Showing the 5 reviews Google marks as most relevant, of 84. Read all on Google.
Location
51 Westfield Ave, Elizabeth, NJ 07208, USAGet directions
Beauty salon in Elizabeth, NJ
LUCY'S BEAUTY SALON serves Elizabeth in Union County. Its 4.5 rating comes from 84 customer reviews on Google. Compare it with every spa and salon in Elizabeth, see the top 10 in Elizabeth, or browse beauty salons across New Jersey.
